“Always On!” Facilitation Skills
Learn How to Facilitate any Group
10,000 Feet
This session equips participants to effectively handle facilitating for any group. It focuses on aspects of ensuring total participation, guiding meetings towards consensus, tailoring the facilitation style to the objectives of the meeting, dealing with difficult participants and using physical positioning and non-verbal cues to control a room. This is a “stand and deliver” training as well as robust with expert instruction.
Why?
Because good meetings and productive sessions don’t happen on accident. It takes skilled, trained facilitators. More importantly, BAD facilitation can derail even the most well-intentioned session. Our facilitators walk away from our session well-prepped to get the MOST out of every meeting and prepared to avoid pitfalls that often foil the untrained.
Who Should Attend?
ANYONE who runs a meeting, delivers trainings, holds focus groups or needs to be the “chair” for group situation. Former attendees include: corporate managers, directors and C-Level executives, professional speakers, sales professionals, military war gaming facilitators and analysts, customer service personnel, managers, supervisors, entrepreneurs and college students.
This is the perfect program for “train the trainer” needs.
Duration
We offer both one-day and two-day formats, as well as longer sessions tailored upon request. The advantage of the multiple-day format is far more “reps” on stage and hands-on time to improve quickly.
Group Size
The ideal group size is 10-14 participants. Arrangements can be made for larger groups upon request, but additional facilitators may be required to ensure adequate attention and coaching for all participants.
100% of participants scored themselves as having benefited and improved from having taken the two-day training.
Core Competencies
- Fundamental of Good Communicators
- Using Visual Aids and Multimedia Effectively
- Encouraging Dialogue & Debate
- Active Listening
- Dealing with Difficult Participants
- Drawing out Reluctant Participants
- Debriefing Simulations & Group/Team Activities
- Using Non-Verbal Cues to Control Any Room
- Using Tone, Inflection, Rate of Speech and Volume
- Developing Strong “Stage Presence”
- Running an Effective and Efficient Meeting
The Takeaway
Every program should have a return on investment – for this session it is simple; participants equipped with the knowledge and skills to run effective meetings and get the maximum from every training or group session. Video copies of participants presentations with detailed expert analysis are provided for post-session review.
Difficult Participants?
Let us teach you how to overcome:
- The “Yeah-but”
- The “Intimidator”
- The “Married to the iPhone”
- The “Social Magnet”
- The “Contrarian”
- The “Know-it-All”
- The “Marathon Man”
- The “Offender”
- The “Wanderer”
…and a whole other wonderful cast of characters we know and love…
The overall course rating for the class is 9.6 out of 10 by participants.
COL Cheryl Phillips
Director, Orientation Course - Department of Distance Learning, U.S. Army War College